In this episode of the Inner Edison Podcast, host Ed Parcaut sits down with Greg DeVore, a tech entrepreneur and founder of ScreenSteps. Greg shares his unique journey from having a film scoring degree to becoming a tech entrepreneur due to unforeseen life events. He delves into the challenges and triumphs of building a company that helps businesses transfer operational knowledge more efficiently to their employees.

Key Points Discussed:
– **Entrepreneurial Background:** Greg’s transition from the music industry to tech entrepreneurship to provide health insurance for his son.
– **Importance of Failure:** Both Ed and Greg emphasize the role of failure in learning and business growth.
– **ScreenSteps Platform:** How ScreenSteps aids businesses in creating findable, followable, and scannable documentation to ensure employees can access essential information quickly and efficiently.
– **Find and Follow Framework:** Greg explains his framework that helps organizations document their processes in a way that employees can rely on, reducing the need for constant retraining.
– **Impact of AI:** Discussion on the role of AI in transforming how operational knowledge is managed within companies, and how it must be fed the right information to be effective.
– **Future of ScreenSteps:** The ongoing evolution of the platform and how it’s preparing for future AI integrations.

Takeaways:
– The importance of not relying on memorization but instead creating accessible guides for employees.
– How businesses can streamline their training processes, especially in complex and ever-changing industries.
– The role of documentation in improving consistency and reducing the burden on managers and supervisors.
– The influence of AI in enhancing the findability and usability of organizational knowledge.
**Where to Find More:**
– Greg DeVore’s Website: gregdevore.com
– Find & Follow Book: findandfollowbook.com
– ScreenSteps: screensteps.com